Electric bikes are like other machines that can malfunction and even stop working due to different technical errors. For example, you are on the run to chase your dream destination spots, and in the middle of the journey, your e-cycle starts misbehaving with you, like the throttle stops giving acceleration and the display screen stops working.

The only choice you have is to learn to troubleshoot common e-bike errors to place your ride again on the track and start getting closer to your dreams. That's why we have jotted down a comprehensive electric bike troubleshooting guide for you to consult and deal with errors. Make sure to learn about possible errors and solutions to keep riding.

Common E-Bike Problems & How to Fix Them

We have consulted our seasoned riders through our ride-and-share program or researched each component's working mechanism and its possible malfunctioning scenarios to form an electric bike troubleshooting guide for you. Our research team have also consulted professionals and conducted several research studies to find out the common issues that riders face and the best solutions they have come up with.

Now, you don't need to visit the repair shop even to get the minor issue fixed because by following the below points, you can do a quick fix while being at home or even on the road within a few minutes. Don't forget to miss any point to not get into trouble while commuting and keep your journey continuing.

a person holding a bike handle bar

1. Electric Bike Not Turning On

It usually happens when the e-bike battery is drained completely or the connections with the motor and frame are loose. You can tighten up the connector and remove corrosion if available to fix the issue.

After that, inspect the charge available in battery cells because if there's not enough charge it will not provide enough power to ignite the motor to start working. You can resolve this issue by first recharging the battery to its full extent and then trying again.

In case it's not turning on again, measure the battery voltage using a voltmeter or a multimeter. The voltage of the fully charged battery should be between 48 and 52 volts. If it's lower, then you need to replace it or get it serviced.

2. E-Bike Controller Stops Working

The electric cycle controller is like the brain of the vehicle because every component, like the motor, LCD display, throttle, etc, is connected to it and works in coordination. If your e bike not working, then it is most likely due to the controller malfunctioning.

It usually happens due to the burnout of the fuse, the circuit breaker not functioning properly, faulty or loose wiring connections, etc. You don't need to panic because the solution is very simple, inspect the fuse by taking it out and also the wiring connections.

If some wires are loose or disconnected, then try to reconnect them according to the colour pattern, like connecting blue wires with the blue port and inspecting the power switch. If it's not turning on, fix it, and you will be ready to ride.

3. Pedal Assist System Stops Working

When you are feeling sudden power cuts while commuting, improper engagement or pulsation, then it is a sign to inspect the pedal assist system and fix the possible issues. Identify the pedal assist system placement, as it is mostly integrated into the front sprocket chainring or in the bottom bracket.

Check whether the magnet rings are aligned or not because misaligned rings can disrupt the power delivery. You can use a flathead screwdriver or a similar tool to move rings closer or farther from the sensors to ensure smooth power delivery.

Sometimes, dirt or debris on the magnet rings, or sensors can disrupt power delivery as well, so don't forget to clean the surface using a soft cloth or the solution or spray recommended by the electric bike manufacturer.

engwe electric bike pedal

4. Abnormal Electric Motor Noise

There can be different noises that you can hear from your electric cycle motor due to various reasons. For example, if you hear a squealing or rumbling noise from the e-bike motor, it can be because of the worn-out brake pads or rotors, and you can easily fix them by cleaning them with a soft cloth or eliminating the dirt or debris stuck to the pads or rotors. In troubleshooting electric bike abnormal noises you also need to replace the damaged brake pads producing grunting noises.

If you are hearing clicking noises while riding, then it can be because of the loose brake caliper or rotor. You can fix this issue by tightening the calliper or rotor bolts easily at home.

5. Battery Stops Charging

While crafting this ebike troubleshooting guide, we have found that most riders face the issue of the battery stops charging when their electric bike not working. It is most likely due to low power in battery cells if your battery is not storing the charge despite being connected with the charger for hours.

Straightaway inspect the charging port of the ride and the pin of the charger if any one of them is loose, get it replaced by the repair shop. If both things are in good condition, then replace your charger with a new one because it is damaged.

a battery removing from an electric bike

6. Brakes Stop Working

If your ebike suddenly stopped working and brakes halt to prevent the tyres from moving forward, then it is evidently due to brake failure. Inspect the brake pads, and if there are signs of wear and tear or of excessive damage then immediately replace the brake pads with new ones.

It can also stop working due to malfunctioning of the brake levers, check them and cable adjusters for any looseness or damage. Make sure to tighten the loose elements, and you are again good to go on any terrain with responsive brakes.

If the issue remains still, then make sure the brake motor inhibitor is not stuck in the "on" position. If that's the case, you should consult an expert technician.

Experience Trouble-Free ENGWE's Electric Bikes for a Seamless Journey

Stop scrolling through an electric bike troubleshooting guide when you can enjoy trouble-free rides without breaking the bank. We have mentioned the 5 top-selling electric bikes for you to buy and ride anywhere without stopping for a minute due to bikes' malfunctioning.

E-bike ENGWE MapFour N1 Pro ENGWE MapFour N1 Air ENGWE LE20 ENGWE M20 ENGWE EP-2 Pro
Material Carbon Fiber Carbon Fiber 6061 Aluminium Alloy 6061 Aluminium Alloy 6061 Aluminium Alloy
Motor Ananda Brushless Mid-drive Motor MIVICE M070 Rear Hub Motor Brushless Mid-drive Motor Brushless Hub Motor Brushless Motor
Torque 80 N.m 40 N.m 100 N.m 55 N.m 55 N.m
Battery 36V 10Ah Removable Lithium-ion Battery 36V 10Ah Samsung Removable Lithium-ion Battery 48V 19.2Ah/38.4Ah Lithium Battery 48V 13Ah/26Ah Lithium-ion Battery 48V 13Ah Removable Lithium Battery
Range Up to 100 KM Up to 100 KM Up to 350 KM Up to 150 KM Up to 120 KM
Frame Step Over Step Thru & Step Over Step Thru Step Over Step Over & Foldable
Price Released Soon Released Soon £1,449.00/£1,699.00 £949.00/£1,199.00 £899.00

Final Words

Bringing your e-bike back to life is not a difficult task for you now after going through the electric bike troubleshooting guide containing possible problems you may face with your vehicle with comprehensive solutions. Get hold of every problem with an easy solution, as mentioned above and start riding seamlessly wherever you want.

People Who Read This Article Also Read:

A Comprehensive Guide About How do Electric Bikes Work on Hills

How to Choose the Best E Bike to Buy? Here is the Complete Guide!

A Step-By-Step Guide About How To Use An Ebike For New Riders

Turn Your Bike into an Ebike? Here's What You Need to Know First!

What Type of Bike Gear To Carry On Your Next Trip?

February 18, 2025