Engwe Support Center

Still have questions? Let us help!

For better and faster service, Please write the subject of the email like this: Order ID+ Country +Problem type (shipping information, quality problem, other problems). For example, if you are from U.K., and you want to know the shipping information, the subject of the email should be:ExxxxxxxxxxCN, U.K., shipping information.

Note: If you have any questions or concerns, please feel free to contact us at service2@engwe-bikes.com. We look forward to hearing from you.

Or Give Us a Call ：
+39 800776809（English）
Hours: 9 AM - 6 PM (GMT+1 Time),Mon - Fri