Engine X
25OW Foldable E-bike 13Ah 25km/h 1OOkm
Engine X Black:In Stock.
Engine X Red: No stock, estimated in stock in the end of March.
Engine X White: No stock, estimated in stock in the end of March.
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Shipping And Duty Included .
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1-Year Limited Warranty.
Package contains:
Ebike *1
13 Ah Battery *1
Battery Charger *1
Assembly Tools *1
Pedals *2
Handle Bars Shipped Installed On Bike *1
English User Manual *1
English Display Manual *1
Tool Kit *1
Note：Engine X does not have energy recovery function.
Note：The factory setting does not have a handlebar acceleration, if you use it for offroad, you can refer to our video to remove the restriction.
Video coming soon Engine X Manual English (In the last two pages there is how to active the accelerate & Speed Limit setting)
Engine X Manual Italian How to active the accelerate & Speed Limit setting for Engine X (video)
Download The Ebikes Owner's Manual here: ENGINE X Manual
Download The LCD Owner's Manual here: YL80C
ENGWE Engine X / Pro eBike Unboxing Setup Install：
2% off discount code:
For new user
Questions? We’re happy to help!
Give Us a Call ：
+33 805980036（French+English）
Hours: Mon - Fri, 9 AM - 6 PM (GMT+1 Time)
+1 8442007117 （English）
Hours: Mon - Fri, 9 AM - 6 PM (GMT+1 Time)
FAQ
+Question:How to activate the throttle of Engine x?
If you need to Activate the throttle, please do it as the attached video shows.
Here are the main steps for you.Please press the brake handle and turn the throttle to the max at the same time, turn on the power,you will see error 22 on the display.Keep the error 22 blinking for about 8 seconds, then lose the brake handle and the throttle. DONE, please see this video
Questions：Why the engine makes a strange noise when accelerating, which is a little like vibration？
Answers：In general, because our ebike is powerful and the flywheel rotates noisily, it does not affect the normal use. Please do not worry. If you are really worried, please take a video and contact our customer service team: service@engwe-bikes.com
Question 1: How long does it takes to receive the placed order?
Answer: In general, orders typically process within 1-2 business day and delivery time is typically 7-10 days. If your order is in stock and you don’t receive tracking number after 3 business days, please contact our after-sales service team for tracking information.
Customer service email: service@engwe-bikes.com
Question 2: Why did my payment fail?
Answer: It may be that the network is unstable, please try to change the browser or try again after a while, or log in with another email address and try to place the order.
Question 3: Can I use installment payment?
Answer：It is available only in Germany, Austria, Netherlands, Finland at the moment and we will introduce Klarna to other EU country soon. Once other countries have opened Klarna, we will update the website accordingly
Question 4: I have not received the order confirmation and tracking number information, how can I get it?
Answer: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.
Customer service email: service@engwe-bikes.com
Question 5: What method can I use to pay?
Answer: We mainly accept the payment via PayPal and credit card.
You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...
Question 6: How to charge is the correct charging method?
Answer: Please check the following link to teach you how to charge properly and use it safely.
https://drive.google.com/file/d/1_Fwx8Zil72U_U1gqBuv5PQX4GEeo1J0Z/view?usp=sharing
Question 7: Can I modify the bike by myself, such as brakes, chains, gears, generators?
Answer: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.
customer service email: service@engwe-bikes.com
Question 8: Is it possible to disable the throttle?
Answer:
EP-2 PRO: While pressing the brake handle, turn the handle to the maximum, then turn on the power switch of the display, and release the brake handle and the throttle handle after 8 seconds.
ENGINE PRO : Simply unplug the handlebar connector.
Question 9: I need to buy parts, how can I buy them?
Answer: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
service@engwe-bikes.com.
Question 10: My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?
Answer: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.
Size
+175*57*123cm
175*57*123cm
Expanded length:1750mm
Folded length:1040mm
Handle to floor (lowest):1230mm
Handle to floor (top):1300mm
Seat to Floor (Lowest):860mm
Seat to Floor (Highest):1080mm
Pedals to floor (lowest):120mm
Width of handlebar bars:570mm
handlebar to seat:515mm
seat length:260mm
Seat width:200mm
Length of rear storage rack:343mm
Width of rear storage rack:175mm
battery size:417*57*113mm
Dimensions of the box:1430*300*700mm
bike weight:31.6kg
package weight:38.5kg
Specs
+- 250W Powerful Motor
- 20x4.0 All Terrain Fat Tires
- 3 Step Alloy Foldable Frame
- 48V 13Ah Lithium Removalble Battery（upper fit to 16Ah）
- Front and rear Mechanical disc breaks
- LCD Display
- 7 Speed System
-Electric mode: 50-60 km, Pas mode: 90-100 km
- Please note：engine x does not have energy recovery function
Shipping
+Delivered from Poland or UK warehouse, and you can receive the ebikes in about 7-10 working days.
Range
+50-60km range in elctric mode，100-120km range in moped mode
