Q1: About shipping *In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed. *Pre Sale: Please refer to the product page for detailed pre-order shipping times. *No Stock: Please see product page for detailed pre-order shipping times.
*Shipped from our UK warehouse, it takes approximately 5-7 working days to receive your e-bike. (Remote areas and islands are excluded from delivery.) *If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Q2: I need to buy parts, how can I buy them? We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact Customer Service email: firstname.lastname@example.org