Engine Pro combo (Upgraded Version)
Engine Pro Gray: No stock, expected to be in stock on June 10.
Engine Pro Blue: No stock, expected to be in stock on June 10.
Extra battery: No stock.
Note: Display KD986 or BC281 will be shipped randomly, they have the same function.
Download The LCD Owner's Manual here: KD986_Manual or BC281 Manual
2% off discount code：
For new user
Question:How to activate the throttle of Engwe ebike?
If you need to Activate the throttle, please do it as the attached video shows.
Here are the main steps for you.Please press the brake handle and turn the throttle to the max at the same time, turn on the power,you will see error 22 on the display.Keep the error 22 blinking for about 8 seconds, then lose the brake handle and the throttle. DONE, please see this video
Question：Engine Pro headset - how to properly adjust it and also how to install it on a brand new bike？
Answer：Video available here
Question : How long does it takes to receive the placed order?
Answer: In general, orders typically process within 1-2 business day and delivery time is typically 7-10 days. If your order is in stock and you don’t receive tracking number after 3 business days, please contact our after-sales service team for tracking information.
Customer service email: firstname.lastname@example.org
Question : Why did my payment fail?
Answer: It may be that the network is unstable, please try to change the browser or try again after a while, or log in with another email address and try to place the order.
Question : Can I use installment payment?
Answer：It is available only in Germany, Austria, Netherlands, Finland at the moment and we will introduce Klarna to other EU country soon. Once other countries have opened Klarna, we will update the website accordingly
Question : I have not received the order confirmation and tracking number information, how can I get it?
Answer: Please don’t worry. You just need to contact our customer service staff to provide you with the order number and tracking number.
Customer service email: email@example.com
Question: What method can I use to pay?
Answer: We mainly accept the payment via PayPal and credit card.
You can make the payment via Klarna, PayPal,AE, JCB, Discover Diners club, Visa, Master card, Maestro...
Question : How to charge is the correct charging method?
Answer: Please check the following link to teach you how to charge properly and use it safely.
Question : Can I modify the bike by myself, such as brakes, chains, gears, generators?
Answer: If you are not familiar with the performance of the bicycle, we recommend not to modify it at will. If you must modify it, please contact our customer service staff to verify whether it can be modified.
customer service email: firstname.lastname@example.org
Question : Is it possible to disable the throttle?
ENGINE PRO : Simply unplug the handlebar connector.
Question: I need to buy parts, how can I buy them?
Answer: We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Question : My bicycle chain is scratching with the wheel, so I can't change gears, and the derailleur looks deformed, what should I do?
Answer: If the derailleur guard touches the derailleur screw, the derailleur guard needs to be pulled out. In order to maintain a distance of 15mm between the transmission and the protection device.
Question : what are the differences between ep-2 pro and Engine pro?
Answers： 1：egine pro supports Hydraulic Disc Brakes， ep-2 pro not support 2：engine pro-front fork hydraulic shock absorption ep-2 pro -Front fork spring shock absorption 3：engine has Rear shock absorber， ep-2 pro no 4：engine supports pas, which is recharge，ep-2 pro no 5: engine has a more strong Back seat 6： engine pro has color display and support usb charge.
Handle to floor (lowest):1230mm
Handle to floor (top):1300mm
Seat to Floor (Lowest):860mm
Seat to Floor (Highest):1080mm
Pedals to floor (lowest):120mm
Width of handlebar bars:570mm
handlebar to seat:515mm
Length of rear storage rack:343mm
Width of rear storage rack:175mm
Dimensions of the box:1430*300*700mm
Range: 50-60km (electric mode); 100-120km (pas mode)
- New 750W Powerful Motor with 1000W Peak power
- 20x4.0 All Terrain Fat Tires
- 3 Step Alloy Foldable new upgraded Frame
- Front & Rear Suspensions
- New upgraded high quality more comfortable Seat with springs
- 48.V 16Ah Lithium Ions Removalble Battery new better cells
- Front and rear hydraulic breaks
- Cruise Control
- New Color LCD Display with light sensor
- 8 Speed System
Delivered from Poland or UK warehouse, and you can receive the ebikes in about 7-10 working days.
Europe+Britain's mainland regions can choose free shipping
What's in the box+
*ENGINE Pro Ebike
*116 Ah Battery
*2Handle Bars Shipped Installed On Bike
*1English User Manual
*1English Display Manual *1
*Please Note, there are 2 types of displays.
They will be shipped out randomly
|Hydraulic Disc Brakes|
|Rear Shock Absorber|
|Shock Absorption||Front Fork Hydraulic||Fork Spring|
|Strong Back Seat|
I live in a location where 1:8 hills are normal; 250w bikes just cannot cope. The Engine Pro has the torque for the job and has greatly reduced my use of the car. I’ve taken it on some local green lanes too - coming from a standard mountain bike, the fat tyres and suspension seem to work really well together.
The bag with the flip down pannier is also great quality and included a high-vis cover.
The max speed is configurable so I’ve set mine to 15mph which is ample for me. Gets me to the pub or coffee shop in no time.
Beware that the (very good) brakes are connected in the opposite way to what we are used to in the Uk (front brake is on the left) - drops a star for that. But I love this bike and can see it getting a lot of use.
Great customer service, easy assembly, but poor assembly instructions, more detail and illustrations would make things easier for those with less mechanical knowledge. But a brilliant bike easy to ride. With more power than is legal. Excellent value for the money.
The bike seems well built rides ok there was a problem the wrong battery top was sent with the package but engwe communicated well and resolved the issue
Been using this bike for 2 weeks now going to work, 80km I've done. What a great bike. Fender bracket did break though but engwe have sent another out straight away. Service has been very good. Happy with my purchase.
Fantastic bikes, we bought two.
One had a small defect, but the service department quickly and professionally removed the same defect.
My wife and I and our little Schnauzer are very happy.
Now we can all go on longer trips together.
We highly recommend Engwe bikes as they are all Fantastic.