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Lithium-ion Battery
*Note: Charger is not included, if you do not have a matching charger, please purchase it separately.Battery 12.8Ah Suitable for: EP-2 12.8 Ah versionStandard voltage: 48VBattery capacity: 12.8Ah Charging time: About 5-6hBattery 13AhSuitable for: EP-2 Pro 13Ah version / Engine XStandard voltage: 48VBattery capacity: 13Ah Charging time: About 5-6hBattery 16AhSuitable for: EP-2 Pro 13Ah version / Engine X / Engine Pro 16Ah versionStandard voltage: 48VBattery capacity: 16Ah Charging time: About 6-6.5hBattery 10AhSuitable for: T14Standard voltage: 48VBattery capacity: 10Ah Charging time: About 5hBattery 15AhSuitable for: T14Standard voltage: 48VBattery capacity: 15Ah Charging time: About 5-6hBattery 17AhSuitable for: P26Standard voltage: 36VBattery capacity: 17Ah Charging time: About 6hBattery 19.2AhSuitable for: C20 / C20 PROStandard voltage: 36VBattery capacity: 19.2Ah Charging time: About 6-6.5hBattery 13Ah (with equalizer)Suitable for: M20Standard voltage: 48VBattery capacity: 13Ah Charging time: About 5hBattery 13AhSuitable for: L20Standard voltage: 48VBattery capacity: 13Ah Charging time: About 6.5hBattery 16AhSuitable for: L20Standard voltage: 48VBattery capacity: 16Ah Charging time: About 6-6.5h
Q1: About shipping*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.*Pre Sale: Please refer to the product page for detailed pre-order shipping times.*No Stock: Please see product page for detailed pre-order shipping times.*Shipping from warehouse in Poland, you can receive your e-bike in about 7-10 business days.(Remote areas and islands are excluded from delivery.)*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Please make sure the delivery address and phone number are accurate and available when make an order. If your order shipped by DX company, the delivery person will contact the recipient twice by phone to reserve a delivery time. Under the premise that the delivery time has been agreed with you, if DX arrives at the delivery address and no one receives the goods, the goods will be returned to the site. You may to bear the cost of re-delivery.Please note: The express delivery company cannot be specified. We will arrange the most suitable express delivery for your delivery address.
Please Note: Remote areas and will incur additional shipping charges, our free shipping policy does Not cover this additional freight.You will need to pay for the additional freight before we ship you the product.Please clickhere to learn if your location is the remote areas.We will contact you after you place order in regarding to the details of freight through email. Please keep close attention to your email after you place order.Q2: I need to buy parts, how can I buy them?We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contactCustomer Service email: service@engwe-bikes.com
Battery arrived damaged you are sending new part
My work commute changed due to taking a new job that was now 12 miles away from home. The second battery allows me to get to work with no anxiety about range or have to constantly monitor what power setting I was on. Now I literally keep it on high power and have cut down my commute time from 45 minutes with the original battery to 30 minutes with the dial battery upgrade. Previously, my commute on my push bike was 1 hour 15 minutes. The only reason I have not given a five star rating is because there were no screws included in my delivery package, luckily I had some at home in my toolbox that could do the job of securing the battery rack to the frame. The original battery charger also works well with the new battery. I especially like the shape of the upgraded battery which resembles a gas tank.
THE BATTERYS ARE DEFINITELY QUALITY CELL BATTERYS, THE RANGE IS REALLY GREAT ,I ALSO BOUGHT A SPARE BATTERY AND I CAN GO OVER 100 MILES PLUS AND HAVE AN EXCELLENT DAY OUT TOURING THE COAST AT 20MPH PLUS AND DO NOT NEED TO WORRY ABOUT RANGE FEAR AS THESE BATTERYS ARE EXCELLENT QUALITY.
Great battery bought a spare for my E26 as I am disabled and didn’t want range anxiety came with a good charge already in it (see photo) and well packaged
I received the 16AH battery within 3 days. Finding the my existing charger connection was incompatible with the battery I contacted Engwe who despatched a converter lead for the charger compatible with the new battery again with 4 days. Very good service.
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