Battery

Q1: About shipping
*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.
*Pre Sale: Please refer to the product page for detailed pre-order shipping times.
*No Stock: Please see product page for detailed pre-order shipping times.

*Shipping from warehouse in Poland, you can receive your e-bike in about 7-10 business days.(Remote areas and islands are excluded from delivery.)
*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.

Q2: I need to buy parts, how can I buy them?
We recommend that you consult with the corresponding seller to purchase. If your seller does not provide it, you can contact
Customer Service email: service@engwe-bikes.com

Battery 12.8Ah
Suitable for: EP-2 Pro 12.8 Ah version
Standard voltage: 48V
Battery capacity: 12.8Ah
Charging time: About 5-6h

Battery 13Ah
Suitable for: EP-2 Pro 13Ah version / Engine X
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5-6h

Battery 16Ah
Suitable for: EP-2 Pro 13Ah version / Engine X / Engine Pro 16Ah version
Standard voltage: 48V
Battery capacity: 16Ah
Charging time: 6-6.5h

Battery 10.4Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 10.4Ah
Charging time: About 5h

Battery 15Ah
Suitable for: T14
Standard voltage: 48V
Battery capacity: 15Ah
Charging time: About 5-6h

Battery 17Ah
Suitable for: P26
Standard voltage: 36V
Battery capacity: 17Ah
Charging time: About 6h

Battery 19.2Ah
Suitable for: C20 / C20 PRO
Standard voltage: 36V
Battery capacity: 19.2Ah
Charging time: About 6-6.5h

Battery 13Ah (with equalizer)
Suitable for: M20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 5h

Battery 13Ah
Suitable for: L20
Standard voltage: 48V
Battery capacity: 13Ah
Charging time: About 6.5h