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Max Speed 25 km/h 75Nm High Torque Outdoor Adventure Folding E-bike
We provide a 1-year extended warranty to offer extra protection for your E-bike or E-scooter.To learn more about the full terms of the extended warranty service, please Click here
Extended Warranty Notice: a) Each extended warranty service is valid for one E-bike or E-scooter only. If multiple units are purchased in a single order, please purchase a separate extended warranty for each E-bike or E-scooter.b) The extended warranty cannot be purchased separately and is only available with the purchase of an E-bike or E-scooter.
The Engwe offers a lithium-ion battery for the E26, M20, Engine Pro and EP-2 Pro models. Specifications such as a standard voltage of 48V and a charging time of about 6-6.5 hours. The battery does not come with a charger, which needs to be purchased separately by contacting service2@engwe-bikes.com if required.
The BMX handlebar is a popular upgrade for the Engwe Engine Pro, Engine Pro 2.0, L20 3.0 Pro, L20 3.0 Boost electric bike. It's designed to provide a more upright riding position and increased control, which can be beneficial for a variety of riding styles.
The Engwe Bike Front Basket is a 19L adjustable handlebar basket. It features an aluminum frame with a 600D Oxford cloth construction, making it waterproof and easy to clean. The basket is detachable and foldable, and it attaches with a quick-release handlebar mount. It can carry up to 11lbs and is compatible with several Engwe bike models such as EP-2 Pro, Engine Pro, and more.
The Engwe 7L Trunk Bag combines convenience and size to become your essential cycling companion. This compact bag offers ample space for everyday essentials, while its waterproof fabric ensures your belongings stay safe from the elements.
Upgrade your cycling experience with the B Package, featuring essential accessories for safety, security, and convenience. This bundle includes a Smart Helmet for enhanced protection, a Cycle Lock to keep your bike secure, and a Bike Phone Mount for easy navigation on the go. Whether you're commuting or exploring new routes, these accessories ensure a smarter, safer, and more enjoyable ride. Ride with confidence—get your B Package today!
Engwe Price Match Service
We are always dedicated to help you find the best value products. If you found any better price of Engwe Models on any other channels, we will offer you the same price when purchase from us! Provide the price details below, we will send you the discount after we verify the details.
*Note: Eligibility for Engwe Price Matching is limited to pre-purchase inquiries. Once your order is shipped out, price match requests cannot be processed.Engwe Price Match Service only applies to retail orders. Orders with 3+ Ebikes are Not qualify for Engwe Price Match.Engwe Price Match Service only valid for orders placed through Engwe Official Website, i.e. engwe-bikes-uk.com. Orders placed through other channels are not qualify for this service. ENGWE reserves the rights of Final Explaination for the Engwe Price Match Service
If you have any concerns about your order, feel free to contact us at service@engwe-bikes.com.
Engwe offers free shipping and duty Included on qualified orders.
Between October 2, 2022 and January 15, 2023, the Fuel cost transportation cost of ups will double. Please choose the appropriate transportation mode
All orders will be shipped from EU warehouse （Except some accessories）depends on your location. We offer FREE shipping （Except Sweden and Denmark that we use ups for shipping）on all qualified orders. Once your orderd please do the tracking two days later here: https://t.17track.net/en and you can receive your order products in about 7-10 working days. Please refer to the table below for the countries we ship to and the estimate shipping time.
*Note:
The estimated shipping time is only an estimation for domestic shipping time based on our experiences, does not include processing time.
From time to time, we offer PRE ORDER on the product page. Please refer to the product page for detailed PRE ORDER shipping time.
If you have any questions or concerns, please feel free to contact our customer service team at service@engwe-bikes.com
Thank you!
1. Warranty and Guarantee
The warranty period for bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge. After warranty period, the customer has to pay replacement parts and shipping fees. The bike which we sell are factory new regular products, all parts are the same as the original parts.In order to facilitate customers to quickly solve the problem of accessories, the accessories purchased separately are sold at cost price; therefore, except for DOA, they are not covered by warranty.Please kindly note: Second-hand ebikes and Modified ebikes are not covered by warranty.
2. Extended Warranty Service:
You can purchase an extended warranty service on our website. When buying an E-bike or E-scooter, you can add this option in the Frequently Bought Together section on the product detail page. (Please note that the extended warranty must be purchased along with the product and cannot be bought separately.)
3. Warranty coverage
One of the following conditions does NOT qualify for warranty:
1）Failure caused by the user's failure to use, maintain and adjust according to the "Instruction Manual".2）Users disassemble, repair and modify themselves, and failures caused by non-compliance with the rules of use.3）Failure caused by improper use or storage by the user, or accident.4）The cost of going to other repair shops for repairs without consent.5）Slight scratches or damage to the outer package box caused by the logistics transportation of the accessories are not warranted.6）Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.7）Consumable parts are not warranted , including tires, saddles, plastic parts, brakes, brakes rotors,brake pads, brake lines, surface scratches, etc.
4. How to apply for warranty
Step 1: Take a picture/short video of your question.Step 2: Send a short description of the problem, pictures or videos of issue, order number, platform of purchase to service2@engwe-bikes.com.Step 3: We'll diagnose your problem and if it's clear what's wrong, we'll provide a solution.Step 4: When comes to issues that can’t be diagnosed in the first place, we will send you the troubleshooting files, it will needs you to detect according to our detection method and provide us with the corresponding videos or pictures, and we will give a solution after receiving the detection videos or pictures.Step 5: We will verify your order information and delivery address, and reissue the corresponding accessories to you.
5. Contact US
1)Tell:+33 805980036（EU）Hours: 9 AM - 6 PM (GMT+1 Time), Mon - Fri, +1 8442007117（US）Hours: 9 AM - 6 PM (PST-8 Time),Mon - Fri2)Email:Please email us through service2@engwe-bikes.com.We typically reply within 1 business day.
The Klarna payment is available online in our UK store.
About Klarna: https://www.klarna.com/uk/how-klarna-works/?ref=FILFIT
Klarna Customer Service: https://www.klarna.com/uk/customer-service/?ref=FILFIT
https://engwe-bikes-uk.com/
These installment payment methods are currently supported:
1. Pay later: Consumers can pay within 30 days after the merchant's shipment without additional fees or interest (except for late or missed payment fees).2. Pay in 3: Klarna provides 3 interest-free instalments. When consumers place an order, the first installment will be deducted, and the subsequent instalments will be deducted once a month.
3. Pay in 3- Pay Later: Split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days.4. Pay Later- Financing(6-36 months): Offer 6- 36 months to pay. Give you the option to buy now and spread the cost with monthly payments, interest free or interest bearing.
How to use Klarna Installment Payment
1: choose your product and add it to cart, go to check out page and find Klarna payment as follows:
2: And when you click complete order, the page will jump to Klarna's installment paypment
page, as follows:
Please select your preferred instalment payment method to pay.
Rider Height: 5.4 (ft) -6.2 (ft)Payload Capacity: 150KG (330lbs)Package Dimensions (LWH): 144*32*72 cm
Folded Size: 104*55*84CM
Q1: About shipping*In Stock: Once your order confirmation is complete, we will begin shipping within the next 2 business days. This means that your item will start shipping on the 3rd business day after your order is confirmed.*Pre Sale: Please refer to the product page for detailed pre-order shipping times.*Out Of Stock: This means there is no stock in recently half a month.*Shipped from UK warehouse, it takes approximately 5-7 working days to receive your e-bike. (Remote areas and islands are excluded from delivery.)*If you have other special requirements or urgent delivery date, please communicate with our customer service team when placing your order, we will try our best to meet your needs.
Please Note: Remote areas will incur additional shipping charges, our free shipping policy does not cover this additional freight. You need to pay for the additional freight.Please click here to learn if your location is the remote areas.We will contact you after you place the order regarding to the details of the freight through email. Please pay close attention to your email after you place the order.Q2: Engine Pro 2.0 CEPlease click here to view the Engine Pro certificate.Q3: How to change 'KM' to 'Miles' (or 'Miles' to 'KM') in the display of the Engine Pro 2.0?Please click here to watch the video steps.
Q4: ENGINE PRO 2.0 User ManualPlease click here to view the User Manual for the ENGINE PRO 2.0.
Shimano -8 Speed
The Shimano 8-speed gearbox delivers reliable, smooth, and precise shifting on any terrain or slope. Its refined gears and exquisite craftsmanship enhance the comfort of your outdoor rides.
High -Brightness LCD Display
High-brightness LCD screen, suitable for outdoor environments, providing clear visibility and readability of mileage, battery level, and speed.
20x4.0 Inch Puncture-Resistant Tire
Special tires for outdoor use, anti-puncture and anti-flat tires，alleviating vibrations between the tires and the ground during high-speed driving for enhanced comfort.
Anti-Slip Skin-Friendly Grips
Anti-skid patterns increase friction, and the advanced rubber material provides a unique and comfortable feeling grip, ensuring a safer ride.
Aluminum Alloy Rear Shelf
Bold aluminum alloy, it is lightweight and corrosion-resistant, with a longer service life, making it able to withstand a weight of 25 KG without deformation.
Aluminum Alloy Folding Pedals
Strong, load-bearing, rust-resistant, and foldable for convenience and durability.
High-Brightness Headlight and Taillight
The bright LED headlight ensures that the road ahead is well-lit, while the rear tail light ensures visibility to others on the road.
Sign up now for a chance to win a brand-new L20 3.0 Boost or L20 3.0 Pro!Exclusive bonuses and extra discounts are waiting for you.Don't miss out—this limited-time offer won't last long!
