ENGINE PRO 2.0 COMBO
Max Speed 25 km/h 75Nm High Torque Outdoor Adventure Folding E-bike
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A Package (Free gift with E-bike purchase)Free£199.00 -
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1-Year Warranty Extension -
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Battery£359.00£369.00 -
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Handlebar£69.00 -
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Bike Front Basket£29.00 -
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Covers£35.00£45.00 -
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Rack Bag£65.00£79.00 -
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Bicycle Pump£19.00£29.00 -
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B Package£59.00£109.00
Engwe Price Match Service
We are always dedicated to help you find the best value products. If you found any better price of Engwe Models on any other channels, we will offer you the same price when purchase from us! Provide the price details below, we will send you the discount after we verify the details.
*Note: Eligibility for Engwe Price Matching is limited to pre-purchase inquiries. Once your order is shipped out, price match requests cannot be processed.
Engwe Price Match Service only applies to retail orders. Orders with 3+ Ebikes are Not qualify for Engwe Price Match.
Engwe Price Match Service only valid for orders placed through Engwe Official Website, i.e. engwe-bikes-uk.com. Orders placed through other channels are not qualify for this service. ENGWE reserves the rights of Final Explaination for the Engwe Price Match Service
SHIPPING POLICY
If you have any concerns about your order, feel free to contact us at service@engwe-bikes.com.
Engwe offers free shipping and duty Included on qualified orders.
Between October 2, 2022 and January 15, 2023, the Fuel cost transportation cost of ups will double. Please choose the appropriate transportation mode
SHIPPING & DELIVERY:
All orders will be shipped from EU warehouse （Except some accessories）depends on your location. We offer FREE shipping （Except Sweden and Denmark that we use ups for shipping）on all qualified orders. Once your orderd please do the tracking two days later here: https://t.17track.net/en and you can receive your order products in about 7-10 working days. Please refer to the table below for the countries we ship to and the estimate shipping time.
| Shipping Country | Est. Shipping Time | Costs |
| United Kingdom | 3-10 business days | Free shipping |
*Note:
The estimated shipping time is only an estimation for domestic shipping time based on our experiences, does not include processing time.
- Processing Time: For "In Stock" products, it typically takes 1-2 business days for our warehouse to prepare for the shipping after the order is placed. The tracking information can take extra time to be updated after the tracking number is created.
- Delivery Time: The final delivery time can be vary depends on your local carrier.Once your orderd please do the tracking two days later here: https://t.17track.net/en and you can receive your order products in about 3 -7 working days.
TRACK YOUR ORDER:
- When your order is shipped out from our warehouse,we will send an email to the email address you left when placing order, with your tracking information.
- If you don't receive this email, Or you have any questions about shipping, please contact us at service@engwe-bikes.com.
FOR PRE-ORDER E-BIKE:
From time to time, we offer PRE ORDER on the product page. Please refer to the product page for detailed PRE ORDER shipping time.
If you have any questions or concerns, please feel free to contact our customer service team at service@engwe-bikes.com
Thank you!
Warranty
1. Warranty and Guarantee
The warranty period for bicycle is as follows. If the customer finds non-human damage within the warranty period, we will send the replacement parts free of charge.
After warranty period, the customer has to pay replacement parts and shipping fees. The bike which we sell are factory new regular products, all parts are the same as the original parts.
In order to facilitate customers to quickly solve the problem of accessories, the accessories purchased separately are sold at cost price; therefore, except for DOA, they are not covered by warranty.
Please kindly note: Second-hand ebikes and Modified ebikes are not covered by warranty.
2. Extended Warranty Service:
You can purchase an extended warranty service on our website. When buying an E-bike or E-scooter, you can add this option in the Frequently Bought Together section on the product detail page. (Please note that the extended warranty must be purchased along with the product and cannot be bought separately.)
3. Warranty coverage
One of the following conditions does NOT qualify for warranty:
1）Failure caused by the user's failure to use, maintain and adjust according to the "Instruction Manual".
2）Users disassemble, repair and modify themselves, and failures caused by non-compliance with the rules of use.
3）Failure caused by improper use or storage by the user, or accident.
4）The cost of going to other repair shops for repairs without consent.
5）Slight scratches or damage to the outer package box caused by the logistics transportation of the accessories are not warranted.
6）Please contact us and obtain our written approval before sending any item back. Any products returned without acceptance will not be refunded.
7）Consumable parts are not warranted , including tires, saddles, plastic parts, brakes, brakes rotors,brake pads, brake lines, surface scratches, etc.
4. How to apply for warranty
Step 1: Take a picture/short video of your question.
Step 2: Send a short description of the problem, pictures or videos of issue, order number, platform of purchase to service2@engwe-bikes.com.
Step 3: We'll diagnose your problem and if it's clear what's wrong, we'll provide a solution.
Step 4: When comes to issues that can’t be diagnosed in the first place, we will send you the troubleshooting files, it will needs you to detect according to our detection method and provide us with the corresponding videos or pictures, and we will give a solution after receiving the detection videos or pictures.
Step 5: We will verify your order information and delivery address, and reissue the corresponding accessories to you.
5. Contact US
1)Tell:
+33 805980036（EU）Hours: 9 AM - 6 PM (GMT+1 Time), Mon - Fri,
+1 8442007117（US）Hours: 9 AM - 6 PM (PST-8 Time),Mon - Fri
2)Email:
Please email us through service2@engwe-bikes.com.
We typically reply within 1 business day.
How to use Klarna Installment Payment
The Klarna payment is available online in our UK store.
About Klarna: https://www.klarna.com/uk/how-klarna-works/?ref=FILFIT
Klarna Customer Service: https://www.klarna.com/uk/customer-service/?ref=FILFIT
https://engwe-bikes-uk.com/
These installment payment methods are currently supported:
1. Pay later: Consumers can pay within 30 days after the merchant's shipment without additional fees or interest (except for late or missed payment fees).
2. Pay in 3: Klarna provides 3 interest-free instalments. When consumers place an order, the first installment will be deducted, and the subsequent instalments will be deducted once a month.
3. Pay in 3- Pay Later: Split your purchases into 3 interest-free monthly payments. The first payment is made at the point of purchase, with the remaining payments scheduled automatically every 30 days.
4. Pay Later- Financing(6-36 months): Offer 6- 36 months to pay. Give you the option to buy now and spread the cost with monthly payments, interest free or interest bearing.
How to use Klarna Installment Payment
1: choose your product and add it to cart, go to check out page and find Klarna payment as follows:
2: And when you click complete order, the page will jump to Klarna's installment paypment
page, as follows:
Please select your preferred instalment payment method to pay.
Rider Height: 5.4 (ft) -6.2 (ft)
Payload Capacity: 150KG (330lbs)
Package Dimensions (LWH): 144*32*72 cm
Folded Size: 104*55*84CM
In Real Life
Shimano -8 Speed
The Shimano 8-speed gearbox delivers reliable, smooth, and precise shifting on any terrain or slope. Its refined gears and exquisite craftsmanship enhance the comfort of your outdoor rides.
High -Brightness LCD Display
High-brightness LCD screen, suitable for outdoor environments, providing clear visibility and readability of mileage, battery level, and speed.
20x4.0 Inch Puncture-Resistant Tire
Special tires for outdoor use, anti-puncture and anti-flat tires，alleviating vibrations between the tires and the ground during high-speed driving for enhanced comfort.
Anti-Slip Skin-Friendly Grips
Anti-skid patterns increase friction, and the advanced rubber material provides a unique and comfortable feeling grip, ensuring a safer ride.
Aluminum Alloy Rear Shelf
Bold aluminum alloy, it is lightweight and corrosion-resistant, with a longer service life, making it able to withstand a weight of 25 KG without deformation.
Aluminum Alloy Folding Pedals
Strong, load-bearing, rust-resistant, and foldable for convenience and durability.
High-Brightness Headlight and Taillight
The bright LED headlight ensures that the road ahead is well-lit, while the rear tail light ensures visibility to others on the road.
